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Home 5 Misc 5 Kiwibank warned over fee waiver mistake

Kiwibank warned over fee waiver mistake

Misc Premium
Latest Briefs
August 8, 2025
Kiwibank has received a warning for overcharging more than 8,000 customers nearly $1 million in account fees because it failed to apply a fees-waiver. 

The Financial Markets Authority (FMA) said between March 2005 and November 2024, the bank advertised that customers would not be charged a fee if they were under the age of 18 or 19 or over 65.

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